Refund policy

Thank you for shopping at Hobby Bundle Box.

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return within 30 days of receiving your item.

Return Eligibility

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase or order confirmation is required

  • The return request must be made within 30 days of delivery

Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Digital/downloadable products

  • Customized or personalized items

  • Clearance or final sale items

Return Process

To start a return, please contact us:

Email: support@hobbybundlebox.shop
Phone: +49 1551 0829300

After approval, you will receive return instructions.

Refunds

Once your return is received and inspected, we will notify you about approval or rejection.

Approved refunds will be processed within 5–10 business days to your original payment method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos.

Contact

Hobby Bundle Box
Afrikastraße 36
32791 Lage
Germany