Shipping policy

Thank you for shopping at Hobby Bundle Box. This Shipping Policy explains how we process and deliver orders placed on hobbybundlebox.shop.

1. Company Information

Hobby Bundle Box
Afrikastraße 36
32791 Lage
Germany

Email: support@hobbybundlebox.shop
Phone: +49 1551 0829300

2. Shipping Coverage

We currently ship to customers in the United States (USA).

3. Processing Time

  • Order processing time: 1–3 business days

  • Orders are processed Monday to Friday (excluding holidays)

  • Orders placed after business hours will be processed the next working day

4. Delivery Time

  • Estimated shipping time: 5–12 business days

  • Delivery times are estimates and may vary due to customs clearance, carrier delays, or high demand periods

5. Shipping Cost

  • Free shipping on all orders

6. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information (if available).

7. Incorrect Address

Customers are responsible for providing accurate shipping details.

We are not responsible for delays or losses caused by incorrect or incomplete addresses.

8. Lost or Delayed Packages

If your package is delayed or lost, please contact our support team. We will assist you in resolving the issue with the shipping carrier.

9. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the issue.

10. Contact

Hobby Bundle Box
Afrikastraße 36
32791 Lage
Germany

Email: support@hobbybundlebox.shop
Phone: +49 1551 0829300